“For VenezuelaTuya, Net2Client technology has meant a huge improvement in service and attention to the customer which has allowed us to have an increase in our income levels without raising costs significantly. Employees’ profitability has increased considerably and the capacities for answering requests and raising the sales also have increased. On the other hand operability reports allows to quickly detecting shortcomings that could mean bad customer service, sales loss or even worse, refunding a client. Management reports let the heads of the company know request levels per day, by agents, the team’s answer speed, minute by minute sales, most requested destinies, and information that allows us to make management decisions based on real data and actual trends. Definitely Net2Client has been a valuable tool and a key factor in our company’s growth.”

Raiza de Lima
Operations Director of VenezuelaTuya

URL:http://www.venezuelatuya.com/